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Shout 85258

Our first product is Shout 85258, the free, confidential, 24/7 text messaging support service that saves lives. Shout Volunteers have taken more than 1,270,000 conversations with people who are anxious, stressed, depressed, suicidal or overwhelmed and who need immediate support.

As a digital service, Shout 85258 has become increasingly critical since Covid-19, being one of the few mental health support services able to operate as normal at this time.

Mental Health Innovations uses anonymised data insight from Shout usage and our clinical expertise to both refine the Shout service and also to help us design and develop innovative new digital tools and products to meet evidence-based areas of need and improve the mental health of the UK population.

Find out more about Shout 85258



We’ve partnered with Hive Learning to deliver a training programme to support wellbeing in the workplace. Hive Learning is a peer learning platform that specialises in delivering digital, programmatic learning at scale. 

Our training helps people develop self-awareness about their own wellbeing and then practice eight critical skills for more supportive conversations that will benefit them in every aspect of their work — whether it’s building rapport, helping people with personal struggles (like a breakup or grief), or talking about everyday work concerns like workload or tough feedback.

More than 90% of our Shout Volunteers say this training helped them become a better listener, see things from others’ perspectives, and feel more comfortable dealing with difficult situations at work and at home.

Find out more about the training.