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    Data-driven analysis

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    Clinical expertise

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    Digital innovation

The impact of being an online crisis volunteer.png

Report: the impact of online crisis volunteers

For the first time, Mental Health Innovations and its digital textline partners in the US, Canada and Ireland have released a survey of 100,000 online crisis volunteers, highlighting the combined impact they are having beyond helping texters on the platform.

Through our unique training model, volunteers are developing mental health skills that are helping to make significant inroads to respond to the growing need for global mental health support.

From personal growth, to supporting others in their communities, forging connections and developing the skills and confidence to pursue careers in mental health, the impact of online volunteers is widespread.

Read the report

Our impact

We've given thousands of people across the UK support with their mental health.

  • 2.5m

    conversations about mental health

  • 830000

    texters supported in the moment

  • 88m

    text messages exchanged

  • 43%

    have never asked for help elsewhere