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Key stats

  • 2.8m

    text conversations

    with people in need of mental health support

  • 43%

    of texters

    don't feel they have anyone else to talk to

  • 2300

    active trained volunteers

    who are taking their skills into the wider community

  • 150

    members of staff

    based in the UK and NZ to handle 24/7 demand

“We want to use the power of technology to reach the millions of people, especially young people, who feel isolated and alone, and help them to find the right place to talk.”

Victoria Hornby

CEO of Mental Health Innovations

Our areas of focus

Mental Health Innovations was founded in November 2017, with the support of the Royal Foundation of The Prince and Princess of Wales.

Through our unique data insight and research, clinical expertise, innovation and partnerships, we work on focus areas where our expertise enables us to have a positive outcome on the mental health of the UK population.

We provide early intervention, preventative care and crisis support through our digital services. Shout is the UK's only free, 24/7 text message support service and The Mix provides free, anonymous online advice about the important issues in young people’s lives. We place young people at the heart of the solution as service co-creators and volunteers, giving them the mental health skills to use in the wider community and to find and retain employment.