Reports
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ReportThe Mix's Helpline: key trends and insights from 2018 to 2023
Our latest report, 'The Mix's Helpline' draws on six years of key trends and insights into young people's mental health, highlighting the urgent need for early intervention and digital mental health support.
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ReportHelp is just a text away: accessing and scaling digital mental health support through Shout's digital service
"Help is just a text away: accessing and scaling mental health support through Shout’s digital service" is the first in a four-part series by Mental Health Innovations (MHI) and Imperial College London's Institute of Global Health Innovation. This report explores the impact of Shout, our 24/7 text-based mental health support service, in providing urgent, scalable digital care to address mental health challenges across the UK. It highlights the potential of digital platforms to provide better mental health support through accessibility and rapid response.
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ReportThe impact of online crisis volunteers
This report explores how the experience of 100,000 text-based mental health responders in four countries impacts volunteers, communities, and the global mental health emergency
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ReportThe impact of the cost of living crisis on mental health
This literature review and report focuses on gaining insight into the impact of the cost of living crisis on the mental health of people across the UK, and helped inform a campaign to raise awareness of Shout among people in distress due to financial difficulties.
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ReportHow people with disabilities experience travel and potential solutions to improve equity in mobility
This literature review and report focuses on gaining insight into how people with disabilities in the UK experience travel. It explores the different barriers and obstacles that people face when travelling or planning to travel, how they navigate these challenges and how this impacts their wellbeing.
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ReportThe cost of living crisis and mental health
Read our report on the effect the cost of living crisis is having on mental health and how Shout is supporting the financially vulnerable.
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ReportTransforming digital mental health support with Artificial Intelligence
Our report examines how we use cutting edge AI, data science and machine learning to enhance our digital service provision.
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ReportTwo million Shout conversations: Saving lives at scale through the power of technology
Our new report reveals insights from the two million conversations we have taken with 675,000 people in mental health distress through the Shout text messaging support service.