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To mark Mental Health Awareness Week 2023, the theme of which is Anxiety, we are publishing a new report, ‘Anxiety in the UK: Exploring data from the Shout text support service to give insight into anxiety and effective coping skills to manage it.’

For this report we analysed anonymised data associated with more than 300,000 conversations with Shout texters about anxiety. We used a combination of cutting-edge data science combined with qualitative psychological techniques. This approach has revealed insights into the underlying themes raised in conversations about anxiety and the most popular resources and coping skills texters use to help manage their anxiety.

Over the past 5 years, anxiety has consistently been one of the most common issues that people contact Shout about, making up 30% of all conversations. Key findings from the report are:

Following the findings of the report Shout and the Premier League have collaborated to launch a keyword partnership providing access to the Shout service for anyone in the UK experiencing anxiety by texting ‘TeamTalk’ to 85258 and also producing the Inside Matters Handbook, a book of skills and advice for managing symptoms of anxiety which will be made available online ahead of Mental Health Awareness Week.

Read the report.

“Thanks for listening, I feel a little less anxious after our chat. Enough so that I can carry on with my day with not so much anxiety crippling me.”

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