Exploring data from the Shout text support service to give insight into anxiety and effective coping skills to manage it
Written by Dr Stella Rendall, Dr Fiona Pienaar, Dr Luzia Trobinger, Dr Ariele Noble, Dr Mark Ungless
For this report we analysed anonymised data associated with more than 300,000 conversations with Shout texters about anxiety. We used a combination of cutting-edge data science combined with qualitative psychological techniques. This approach has revealed insights into the underlying themes raised in conversations about anxiety and the most popular resources and coping skills texters use to help manage their anxiety.
This report was kindly funded by the Premier League as part of their Inside Matters mental health campaign.