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Report: "Help is just a text away: accessing and scaling mental health support through Shout’s digital service"

"Help is just a text away: accessing and scaling mental health support through Shout’s digital service" is the first in a four-part series by Mental Health Innovations (MHI) and Imperial College London's Institute of Global Health Innovation.

This report explores the impact of Shout, our 24/7 text-based mental health support service, in providing urgent, scalable digital care to address mental health challenges across the UK.

Read the report

Our impact

We've given thousands of people across the UK support with their mental health.

  • 2.5m

    conversations about mental health

  • 830000

    texters supported in the moment

  • 88m

    text messages exchanged

  • 43%

    have never asked for help elsewhere