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    Data-driven analysis

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    Clinical expertise

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    Digital innovation

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Report: The Mix's Helpline: key trends and insights from 2018 to 2023

The Mix’s Helpline’ report draws on six years of its helpline data (2018 - 2023) to uncover crucial trends and insights into young people’s mental health. The report highlights the transformational impact of The Mix’s Helpline, which has provided vital support to young people and children with a range of issues such as loneliness, anxiety and depression, bullying, relationship and family issues and more, based on age, gender, sexuality, ethnicity and disability. Against a backdrop of unprecedented challenges such as the Covid-19 pandemic and cost-of-living crisis, the findings reveal the imperative need for accessible and free digital support services for mental health and wellbeing.

Read the report

Our impact

We've given thousands of people across the UK support with their mental health.

  • 2.8m

    conversations about mental health

  • 900000

    texters supported in the moment

  • 98m

    text messages exchanged

  • 43%

    have never asked for help elsewhere