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We use necessary cookies that allow our site to work. We also set optional cookies that help us improve our website. For more information about the types of cookies we use, visit our Cookies policy.

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[Last updated 22 June 2023]

This notice explains what cookies are and the types of cookies Mental Health Innovations (“MHI”, “we”, or “us”) use on and other websites or applications that may link to this Cookies policy (collectively, the “Sites”). We obtain certain information by automated means, such as cookies, web beacons (including tags), web server logs and other similar technologies.

This Cookies policy explains how we use these technologies, their purposes, and how you can control them.

What are cookies?

A “cookie” is a text file that websites send to a visitor’s computer or other Internet-connected device (such as a mobile phone) to uniquely identify the visitor’s browser or to store information or settings on the device. A “web beacon”, also known as an Internet tag, pixel tag or clear GIF, links web pages to web servers and may be used to transmit information collected through cookies back to a web server. We refer to all of these and similar technologies as “cookies” for purposes of this Cookies policy.

To find out more about cookies visit

Why do we use cookies on the Sites?

We may use cookies to: (i) enhance functionality, customise, personalise and improve the users’ experience; (ii) perform analytics and manage our Sites and other aspects of our business.

What information do we obtain through cookies? 

The information we obtain through cookies includes your traffic data, location, logs, device IP address, identifiers associated with your devices, types of devices connected to our services, operating system, network location, browser type, web browser characteristics, device characteristics, language and country preferences, referring URLS, exit pages, clickstream data and other information on actions taken on our Sites, error information, and dates and times of website visits, language your system uses and country and time zone in which your device is located.

What type of cookies are used on the Sites?

Below is a list of the categories of cookies that we use on our Sites. You can manage your cookie preferences (accept or reject cookies) using the buttons below. Third parties may also use cookies on the Sites, to help us achieve the purposes listed above, or for their own purposes, as specified in the chart below. Please note that depending on your selection, you may not be able to take full advantage of the Sites.

We use the following types of cookies on our Sites:

Strictly necessary cookies.
These cookies are necessary for the Sites to work, and enable you to move around the Sites and use their services and features. It is not possible to disable these cookies, as doing so may make certain features or content unavailable and/or impact the security of the Sites. If you use your browser settings to block them, we cannot guarantee your security or predict how our website will perform during your visit.

Analytics cookies.
These cookies are used to analyse how you use the Sites, including which pages you view most often, how you interact with the content, measure any errors that occur and test different design ideas. The information is used to report and evaluate your activities and patterns as a user of the Sites. These cookies may include persistent cookies which are used to remember your actions on the Sites. These cookies will only be set with your consent and may be provided by our third party analytics tool providers and the information obtained through these cookies will be disclosed to, or collected directly by, these third party service providers. For example, we use Google Analytics to analyse usage of our Sites, including the number of page views and unique visitors.

Advertising cookies
. Advertising cookies are used to tailor content, customise and deliver ads that we believe are relevant to your interests (ad personalisation). We also use advertising cookies to conduct retargeting activities, market research and measure the effectiveness of an advertising campaign and our marketing efforts. They can also be used to limit the number of times users see an advertisement. We partner with third parties to provide you with connections to certain social networks (such as, Facebook, Twitter, Instagram and TikTok) and to provide you with advertising on such media and additional features (such as, the ability to see videos and ads on YouTube and TikTok). These technologies, including via plug-ins and widgets, may provide the third parties with information about your visit so that they can present you with digital content on social media, including advertisements for the Shout service. These third parties may receive information from our Sites for their own purposes. The use of these cookies is subject to such third party’s own cookie policies available on their websites or linked below:







Third party cookies.
In addition, we occasionally embed content from third parties, including YouTube and Soundcloud to enable us to display videos. These will not be displayed if you choose to reject these cookies below.

You can read YouTube’s privacy policy here: YouTube privacy controls and settings - How YouTube Works.

You can read SoundCloud’s privacy policy here:

Links to other websites.
In a number of places on our website we link to other resources and websites. You should read their privacy and cookie policies if you visit them too.

Manage consent for cookies

You can manage consent using the form below. You’ll also see a pop-up banner when you visit the website which gives you the option to manage cookies or reject/allow all.

You may also restrict or disable the use of cookies by selecting the appropriate settings on your browser. Each type of browser offers ways to restrict and delete cookies. For more information on how to manage cookies through your browser, please visit the appropriate link below.

Please note, however, that without cookies you may not be able to take full advantage of all our Site features.

To find out how to reject cookies from your browser, select the link for the browser you’re using:

Internet Explorer




iPhone/iPad Safari

Microsoft Edge


In addition to the browser-based controls, you can manage third party cookies by visiting

For mobile devices, you can manage how your device and browser share certain device data by adjusting the privacy and security settings on your mobile device.

To opt out of being tracked by Google Analytics across all websites visit

Cookies we use

Name Domain Purpose Expiration Type
csrftoken This cookie is associated with the Django web development framework. It is used to help protect the website against Cross-Site Request Forgery attacks. 1 year Necessary
analytical_cookies_consent Used to store the decision you make from the cookies banner or below form regarding the usage of analytical cookies 1 year Necessary
third_parties_cookies_consent Used to store the decision you make from the cookies banner or below form regarding the usage of third-party cookies 1 year Necessary
_ga Google Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors. 1 year 1 month 4 days Analytical
_gid Google Analytics sets this cookie to store information on how visitors use a website while also creating an analytics report of the website's performance. Some of the collected data includes the number of visitors, their source, and the pages they visit anonymously. 1 day Analytical
_gat_UA-* Google Analytics sets this cookie for user behaviour tracking. 1 minute Analytical
_ga_* Google Analytics sets this cookie to store and count page views. 1 year 1 month 4  days Analytical
CONSENT YouTube sets this cookie via embedded YouTube videos and registers anonymous statistical data. 2 years Third-Party
sc_anonymous_id Used to listen to the Soundcloud audio player on the website.  This is a third party cookie set by SoundCloud. 10 years Third-party

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, you can also visit or

Contact us

MHI is responsible for the use of cookies on our Sites. If you have any questions about this Cookies policy, you may contact us by email at or by writing to:

Data Protection Officer
Mental Health Innovations
PO Box 78319
W10 9FE

For more information on how we collect, use and share your personal data, please visit our Privacy Centre.

Updates to this policy

We may update this Cookies policy from time to time. Any changes will be posted on this page with a revised "Last updated" date.