Through Shout’s digital platform we can help people who haven’t found support anywhere else. 48% of our texters say they prefer to text rather than talk about private things and 34% are too embarrassed to talk on the phone. 48% of our texters want to talk to someone who they don’t know and 55% don’t have anyone else to talk to.
We reach a broad range of vulnerable audiences who value our service, including those in poverty, people who are autistic and the LGBTQ+ community.
The majority (62%) of Shout’s texters are under 25-years-old and find it natural to seek support via digital means.
Shout is used by people across the length and breadth of the UK with reach into communities across the nation.