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Our first ever Shout 85258 report looks into the unique mental health data insights we’ve taken from 500,000 text conversations with people across the UK.

We reached this milestone conversation number in November 2020. Since then we have been analysing our data insights and speaking to our clinicians and volunteers about their experiences with texters on the platform, to understand and identify the key trends and insights we’ve seen through people texting Shout.

This landmark report, “Half a million conversations: the power of text for providing 24/7 digital mental health support” looks into why text is such a powerful medium for seeking mental health support, who is using the Shout service, and when people are most likely to reach out for support.

Download the report