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Find out more about what it's like to work for Mental Health Innovations and see our list of current job vacancies.

About Mental Health Innovations

Mental Health Innovations is a charity that uses digital innovation, data-driven analysis and the experience of clinical experts to improve the mental health of the UK population through the provision of digital tools, support and resources.

In 2019, we publicly launched Shout - the UK's first and only free, confidential, 24/7 text support service for anyone struggling to cope.

To date, Shout has taken more than 2.5m conversations with children, young people and adults who are anxious, stressed, depressed, suicidal or overwhelmed and who need in-the-moment support.

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Our mission and vision

Our mission is to use data-driven analysis, clinical expertise and technological innovation to develop and sustain pioneering digital products and services that meet underserved needs and that improve the mental health of the UK.

Our vision is that everyone in the UK has access to the digital mental health services that they need and can access appropriate, high-quality support quickly and efficiently through the power of technology.

Current job vacancies

To view our current openings, please visit BambooHR.

"Working at Mental Health Innovations, I feel supported and motivated. This is an organisation that encourages both personal development and collaborative working. It's great to be part of such an exceptional team!"

Laura O'Malley

Shout Clinical Supervisor

Diversity and Inclusion

We are committed to equal opportunities for all.

Our goal is to be a diverse and inclusive organisation that is representative of the UK population at all levels, including our Board of Trustees, our staff, our volunteers and our beneficiaries.

No applicant or employee will receive less favourable treatment on the grounds of any personal characteristics including gender, marital status, race, colour, nationality, ethnic or national origin, religious belief, disability, sexual orientation or unrelated criminal convictions and without arbitrary restrictions in respect to age or will be disadvantaged by conditions or requirements which cannot be shown to be justified.

Read our diversity and inclusion statement

Our benefits

Health and wellbeing

All permanent UK employees are covered by Vitality health insurance. This includes:

  • An employee assistance program (EAP)
  • Cash plan & rewards for healthy living
  • In- and out-patient treatment
  • Private GP service

Flexible working and working from home

We provide flexible working and working from home opportunities to give you more control over your time at work.

Competitive pension

We auto-enrol all our UK employees onto Aviva's pension scheme. When you join us from New Zealand, you will be auto-enrolled onto the KiwiSaver pension initiative.

We offer everybody the chance to contribute to a pension. As the employer, we contribute 9% of your salary to your pension.

Annual leave

Depending on the role, employees based the UK are either entitled to 25 days annual leave plus public holidays or 33 days annual leave including public holidays.

Employees based in New Zealand are entitled to five weeks' paid annual holiday at the end of each 12 months of continuous employment with us.

These entitlements are pro-rata for part-time positions.

Company electronic devices

We provide company laptops to all employees as well as other IT equipment, such as monitors, keyboard and mouse.

Excellent opportunities for training and career progression

We are committed to supporting our employees' learning and development. Alongside standard mandatory training, we believe that investing in developing people’s knowledge and skills is of great benefit to everybody and makes our organisation stronger.

We actively encourage employees to improve the knowledge and skills that they have, which are connected to their role and areas of interest, and to do so through personal development plans.